Privacy Policy

Privacy Policy Effective Date: 11/03/2025

Who we are

Our website address is: http://fsgsni.com.

At Four Seasons Gardening Service, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable in Northern Ireland.

By using our website and services, you agree to the terms outlined in this policy. If you have any questions, please contact us at:

Email: privacy@fsgsni.com

1. What Information We Collect

We collect and process the following personal information when you use our services:

  • Contact Details – Name, phone number, email address, and postal address.
  • Service-Related Information – Details about your gardening, landscaping, and tree surgery needs.
  • Payment Information – If applicable, we process payments securely through trusted third-party providers.
  • Website Usage Data – IP address, browser type, and pages visited (via cookies and analytics tools).
  • Communications – Any messages, emails, or feedback you send us.

We only collect necessary information to provide our services effectively.

2. How We Use Your Information

We process personal data for the following purposes:

  • Service Delivery – To provide gardening, landscaping, and tree surgery services.
  • Customer Support – To respond to inquiries, process bookings, and send service updates.
  • Billing & Payments – To issue invoices and process secure payments.
  • Marketing (With Consent) – To send special offers, promotions, or updates (you can opt out at any time).
  • Website Improvement – To analyse website traffic and enhance user experience.
  • Legal & Regulatory Compliance – To fulfill our obligations under applicable data protection laws.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store & Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse, including:

  • Secure servers and encrypted storage
  • Access control to prevent unauthorised handling
  • Regular security monitoring

We retain personal data only as long as necessary for service provision, legal compliance, and legitimate business needs.

4. Sharing Your Information

We may share your data in the following circumstances:

  • With service providers – If necessary for completing work (e.g., subcontractors for large-scale landscaping projects).
  • With payment processors – To handle transactions securely.
  • For legal reasons – If required by law enforcement or regulatory authorities.

We ensure all third parties adhere to strict data protection policies.

5. Cookies & Website Tracking

Our website uses cookies and analytics tools to improve functionality and user experience. These may collect:

  • Essential Cookies – Required for website functionality.
  • Analytical Cookies – Help us understand visitor behavior and improve site performance.
  • Marketing Cookies (With Consent) – Used for targeted advertising.

You can manage cookie preferences via your browser settings.

6. Your Rights Under UK GDPR

As a resident of Northern Ireland, you have the following data protection rights:

  • Access – Request a copy of the personal data we hold about you.
  • Correction – Update inaccurate or incomplete information.
  • Deletion – Request the removal of your data (where legally permissible).
  • Objection – Restrict processing or withdraw consent for marketing.
  • Data Portability – Request transfer of your data to another service provider.

To exercise any of these rights, contact us at privacy@fsgsni.com.

7. Third-Party Links and our Privacy Policy

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

8. Updates to This Privacy Policy

We may update this policy to reflect changes in regulations or business operations. The latest version will always be available on our website.

Last Updated: 11/03/2025

9. Privacy Policy Contact

For questions or concerns about this Privacy Policy, contact:

Email: privacy@fsgsni.com